Privacy Policy

Updated 21 December 2023

Introduction

The privacy of your data is a big deal to us. We promise to never sell, trade, or barter your data. 

In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data. 

This Privacy Policy explains more specifically what information dijjoo collects, uses, and discloses about you when you access or use our service, to include use of our website and applications, and when you engage with us on social media or otherwise interact with us. When you create or use a dijjoo account, you agree to this Privacy Policy, as well as our Community Guidelines, Rules of Content, Terms of Service, and Rules of Referral. This Privacy Policy constitutes an agreement between you (“you”, “your”, “customer”, and “user”) and Dijjoo, Inc. (“we”, “us”, “our”, and “dijjoo”).

Although significant changes are rare, this policy may be amended as new features, technology, or legal requirements arise, so please check back from time to time. We’ll notify you if we make a significant change and, where required, seek your consent.

What We Collect and Why

Our guiding principle is to collect only what we need from you. Here’s what that means in practice:

Identity and Access

When you sign up for dijjoo, we ask for identifying information such as your name, email address, and telephone number. That’s so you can personalize your account, and so that we can send you updates, notifications, and other essential information. We also give you the option to add a profile photo for display in the app, but we do not access that photo or extract anything from the photo. For personal accounts, we also collect a home or personal residence address to protect you from sharing your address publicly. We will never sell, trade, or barter your personal information or data to third parties, and we will not use your name or company in marketing statements without your permission. 

As stated in our Terms of Service, you may not create an anonymous account in dijjoo. We believe that people may act differently when they are anonymous, so we collect personal identifying information about you to mitigate the risk of trolling, hate-related content, and other inappropriate content. 

Billing Information

As the dijjoo service is purchased exclusively through the Apple App Store and Google Play Store, we do not collect or receive any billing, banking, or credit card information from you. 

Referral Reward Program

As part of our referral program, you may link a PayPal account to dijjoo in order for you to receive referral reward dividends. This program is entirely voluntary on your part and is not required for activation or use of the dijjoo service. However, if you choose not to link an account, we will not be able to provide your referral reward dividends to you. We do not provide referral reward dividends in any other manner except through a linked account in the dijjoo service. See complete Rules of Referral for further information.

Geolocation Data

Your location as you use dijjoo is an important part of the service we provide. Your location information is used in the app to create and implement location-based reminders, to search and view location-based content, to pin your location on maps for content creation, and the like. We recommend that you enable location services on your device. This helps dijjoo provide the best service for you and optimizes the use of the app. However, you have the option to use the app with location services disabled, although some functions within the app will be limited or unavailable. We also may use your location data to provide you with customized suggestions for content and other similar purposes.

Usage Data

We collect and log Internet or other electronic network information on how you and others access and use dijjoo, for example, the act of creating content or sharing a post. Usage data may be collected through analytics software and similar technologies.

Device Information

We collect information about the number and type of devices you use to connect to the Service, as well as information about the operating systems on those devices (e.g., iOS, Android, Windows).

Third Party Information

We also may link your subscriber information with data we receive from our partners and other third parties to help understand your needs and provide you with a better experience.  For example, if you create or log into a dijjoo account using your Google Apps credentials via single sign-on, we will have access to certain information such as your name and email address as authorized in your Google Apps profile settings.

What Does dijjoo Do With Your Information?

We are committed to protecting the privacy of your information. Below, we describe the ways in which we use the information we collect and receive from you to provide, maintain, and improve the Service; to provide troubleshooting and customer support; to protect the Service for all our users; and to contact you.

  • Performing our Services: We use a number of technologies to help you get the most out of the Service. Our systems automatically analyze your data to power dijjoo features and to continually improve the Service for you in a way that does not require anyone to look at your Content. This may include, for example:

    • Making sure you find what you’re looking for when you search your account.

    • Showing you information most relevant to how you are or could be using the Service at a specific time or location.

    • Suggesting actions for you to take based on information you’ve stored.

    • Suggesting dijjoo service features or products to you that we think will help you get the most out of our Service.

  • Maintaining our Services: To provide troubleshooting and customer support, our Customer Support team may need to access your information, such as your account email address and information about the dijjoo application you are using, subject to the protections described below.

  • Protecting against security threats, abuse, and illegal activity: As part of our efforts to protect your account and the functionality of the Service, our systems may analyze the information you send to and from your dijjoo account and the data you share to detect spam, malware, or other potential security concerns. If we determine that such material constitutes a Terms of Service or Community Guidelines violation, we may block delivery of or unshare the problematic material, much like a spam filter works for your email inbox.

  • Communicating with you: In accordance with your communication preferences, we’ll occasionally contact you to announce new products and features we build for you, share tips for using dijjoo, make special offers, and provide information about how dijjoo works with products and services from our business partners.

  • Complying with Law: dijjoo also uses information to satisfy applicable laws or regulations, and discloses information in response to legal process or enforceable government requests, including to law enforcement.

Would Someone at dijjoo Ever View Your Content?

We limit the use of your Content to make sure that no one at dijjoo can view it unless you expressly give us permission or it’s necessary to comply with our legal obligations. Specifically:

  • To help refine or improve the technology, we may ask you for permission to review portions of your Content. For example, if a new feature suggests related posts that are relevant to your Content, we may give you an opportunity to provide us feedback on how well the feature is performing along with a sample of the Content in question, so we can make sure this feature provides appropriately tailored suggestions. Such access to your Content is done only with your express permission and is subject to strict confidentiality rules and data access controls. Choosing to give us such permission is completely voluntary.

  • If you contact our Customer Support team for help with specific pieces of Content in your account (for example, if you can’t find a post you believe should be in your account), we may ask for your temporary permission to look at your Content. This permission terminates when the issue is resolved.

  • If we become aware of a potential violation of our Terms of Service or Community Guidelines, we may suspend or close your account until the problematic material is removed. Under such a circumstance, we would only look at the Content in your account if you give us consent or if necessary to comply with our legal obligations, including to protect the safety of you or any other person.

To test and improve our product offerings for our users, we use aggregated data that does not contain any personal information, does not identify any person, and cannot be connected to any specific user. This policy is not intended to apply to such anonymized/de-identified data.

How Does dijjoo Share or Disclose Your Information?

dijjoo is not in the business of selling or renting your information. Here are instances when we may disclose your information — and then only the minimum information necessary:

  • We share your information with service providers who process data on our behalf. For example, these service providers may help us:

    • Operate, develop, and improve the features and functionality of the Service.

    • Fulfill your support requests.

    • Communicate with you.

  • We require these providers to agree to strict data protection requirements in keeping with our privacy policy standards and our obligations under data protection laws.

We do not share your information with any third parties for their own advertising purposes.

  • Your Content is private unless you decide you want to share it. You may choose to share using public links or through any of the Service’s features that allow you to share or collaborate on content.

  • In the event of a merger, sale, or reorganization of all or part of our business, information covered by this policy may be transferred in connection with that deal.

How Does dijjoo Respond to Legal Requests For Your Information?

We vigilantly protect the privacy of your account. We will not disclose your information to law enforcement or other governmental authorities unless we believe it is required to comply with warrants, court orders, subpoenas, or other lawful government requests. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards of due process.

We narrowly interpret all information requests, and we only disclose Content in your account that is specifically responsive to a government warrant or where you have provided your explicit consent. We will notify you if we believe we are compelled to comply with a third party’s legal demand for your information.

In addition, in rare cases, we may share your information as necessary to investigate or take action regarding illegal activities, suspected fraud, or potential threats against persons, property or the systems on which we operate the Service, or as otherwise necessary to comply with our legal obligations.

How Can You Manage Your Information Stored In dijjoo?

Your data is yours. In most cases, you can manage your information simply by logging into your account and editing your information directly within the dijjoo Service.

However, if you prefer, you can contact us at hello@dijjoo.com to ask us to provide access to, correct, update, or delete your personal information. California residents should visit the section “Your California Privacy Rights” of this Privacy Policy for more information about specific rights and how to exercise those rights. Please note that we may ask you for proof of account ownership and/or identity before fulfilling your request. We will comply with such requests to the extent required by applicable law.

How Long Does dijjoo Store Your Information?

dijjoo's mission is to help you capture, organize, remember, and share everything important in your life. In order to do that, we make the Content you store in dijjoo readily accessible to you, until you make the decision to delete it.

If you delete your Content, it will no longer be accessible to you or others who may access the Service. The dijjoo service’s back-up systems may retain residual copies of your deleted Content for up to one year due to the nature of those systems’ operations.

dijjoo provides you with features that allow you to communicate and share with other users. Please note that deleting your copy of these communications (such as messages or content) won't delete copies existing in the accounts of people you were interacting with.

For users who are inactive for extended periods of time, we may close your account to satisfy our obligations under applicable law, and in accordance with our data retention policy. If that happens, we will try to notify you before taking any action.

What Happens If You Want To Stop Using dijjoo?

As described above, you can delete your Content at any time, and you can stop using the dijjoo service at any time. Also, as required, you may Deactivate or Delete your dijjoo account at any time from within the app. To do this, simply go to your Profile > Settings (gear) > Deactivate/delete my account.

What Happens If dijjoo Closes Your Account?

If dijjoo deactivates your account due to a Terms of Service violation, then you may contact us to request deletion of your Content, and we will evaluate such requests on a case by case basis, pursuant to our legal obligations.

Where Does dijjoo Store Your Information?

When you use dijjoo software on your computing device, such as by using our downloadable application, some of your data will be stored locally on that device.

When you sync your computing device with the Service, that data will be replicated on servers maintained in the United States, or in various locations around the world. This means that if you store information in or submit data to the dijjoo service, you acknowledge your personal information will be transmitted to, hosted, and accessed in the United States or elsewhere.

Data privacy laws or regulations in your home country may differ from, or be more protective than, those in the United States. We will collect, store, and use your personal information in accordance with this Privacy Policy and applicable laws, wherever it is processed.

Your California Privacy Rights

Consumers residing in California are afforded certain additional rights with respect to their personal information under the California Consumer Privacy Act or (“CCPA”) (California Civil Code Section 1798.100 et seq.). If you are a California resident, these terms and conditions apply to you.

We do not and will not sell your personal information. dijjoo uses and collects your information for the purposes described in this Privacy Policy, which include “business purposes” under the CCPA.

California Consumer Privacy Act

We provide the following additional disclosures related to the collection, use, and disclosure of personal information under the CCPA:

  • Categories of Personal Information We May Collect: 

    • Identifiers such as your first name, last name, email address, IP address, unique device identifiers or other online identifier;

    • Internet or other electronic network activity information, including connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address;

    • Interaction with our software or apps such as usage date, type and version of operating system, hardware version, device setting, software types, battery and signal strength, screen resolution, device manufacturer and model, language, and internet browser type and version;

    • Audio, electronic, visual, or similar information, such as photos that you upload to your account or otherwise provide to us;

    • Other information that relates to or is capable of being associated with you, including categories we may associate with you, based on the information we or our partners collect, so that we may contact you with messaging that we think will interest you.

Your Consumer Rights

California consumers have the right to request access to the specific pieces of personal information we have collected about them in the last 12 months. You may also request additional details about our information practices, including the categories of personal information we have collected about you, the categories of sources of such collection, the business or commercial purpose for collecting personal information, the categories of third parties with whom we share your personal information, and the categories of personal information we have disclosed about you in the preceding 12 months. If you are a California consumer, you also have the right to (i) request deletion of your personal information (subject to certain exceptions), (ii) opt out of sales of personal information, and (iii) receive equal service and price and not be discriminated against even if you exercise any of your other CCPA rights.

California consumers may make requests by following these instructions:

  • Email your request to hello@dijjoo.com. In the Subject line of your email, please write “CCPA Rights Request.”

Note that in order to fulfill your request, we may need you to provide certain information to verify your identity. You can also designate an authorized agent to exercise these rights on your behalf. We will not discriminate against you if you choose to exercise your rights under the CCPA.

Does dijjoo Allow Children To Use Its Services?

Our Services are designed for people aged 16 and older. As such, we do not intend to collect personal information from children under the age of 16, and our Services are not designed to manage such information. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at hello@dijjoo.com.

How Can I Contact dijjoo?

dijjoo welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at hello@dijjoo.com.